In app-purchases have become a thorny issues for customers in Apple’s ecosystem. According to the United States Federal Trade Commission, in-app purchases are made without the knowledge of their parents. Hence, Apple made it easier for the users to recoup the money without any paper works and forms. The users only need to find the receipts from email or iTunes and submit a refund request. To avoid this to happen again, Apple had created few options to make it harder for kids to accidentally make in-app purchases such as it requires password to access (Moren, 2016).
Read more here: http://www.macworld.com/article/2140066/how-to-get-an-app-store-refund-for-kids-accidental-in-app-purchases.html
By: Lau Jing Qi
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